Legacy Pines is a residential property management company headquartered in Summerville, South Carolina, serving property owners and residents throughout the Charleston and Lowcountry area.

Information you give us: your name, email address, mobile phone number, mailing or property address, and anything you include in a message or form.
Information collected automatically: IP address, browser and device type, pages visited, and visit dates and times. We collect this through cookies and similar tools, including analytics services such as Google Analytics.

Rental applications, leases, and payments are handled through our property management and payment platforms, each of which has its own privacy policy.

We use your information to respond to your inquiries; provide leasing, management, and maintenance services; send account, service, and (with your consent) marketing messages by email, phone, or text; operate and improve the Site; and meet our legal obligations.

Program name: Legacy Pines Property Management Text Messaging.

We offer two separate, optional text programs, each with its own unchecked-by-default checkbox on our contact form at legacypinespm.com/contact-us/. Agreeing to one does not sign you up for the other. You can submit our contact form and work with us without agreeing to any text messages.

1. Account & service messages: texts about your inquiry, rental application, showings, lease, rent and payment reminders, maintenance requests, and owner account notices. Message frequency varies.

2. Marketing messages: recurring automated texts about new rental listings, owner service offers, newsletters, and community events. Message frequency varies.

Message and data rates may apply. Text STOP to opt out of a program at any time; we will send one confirmation and no further messages from that program unless you opt in again. Text HELP for help, or contact us below. Carriers are not liable for delayed or undelivered messages.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent will not be shared with any third party, except the service providers that deliver our messages or when required by law. The sharing practices in the next section apply to all other information, not to text opt-in data or consent.

We do not sell your personal information. We share it only with trusted service providers who help us run our business — such as website hosting, analytics, our property management software, payment processing, email delivery, and text message delivery — and who may use it only to provide those services. We may also disclose information when required by law, to enforce our agreements, or to protect the rights and safety of Legacy Pines, our clients, residents, or others.

The Site uses cookies to make it work properly and to understand how visitors use it. You can control or block cookies through your browser settings. Analytics providers may set their own cookies under their own privacy policies.

We keep personal information as long as needed for the purposes in this policy, to meet legal and contractual obligations, and to resolve disputes. We keep records of text message consent and opt-out requests as needed to show compliance.

You can unsubscribe from marketing emails using the link in any email, and from text messages by replying STOP. You may also ask us to access, correct, or delete your personal information by contacting us below, subject to records we must keep by law.

The Site is not directed to children under 13, and we do not knowingly collect their information. If you believe a child has given us information, contact us and we will delete it.

We use reasonable administrative, technical, and physical safeguards to protect personal information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

We may update this policy from time to time and will change the effective date above when we do. Continuing to use the Site after an update means you accept the revised policy.